The majority of information Kind Lending, our affiliates, and subsidiaries ("Kind Lending" or "we") collect, process, or disclose is governed by the Gramm-Leach-Bliley Act, California Financial Information Privacy Act, and other applicable financial protection laws. You can learn more about your rights contained within those laws and the categories of information we collect by visiting our .
In limited circumstances, we may collect information that identifies, describes, or is reasonably capable of being associated with you that is not subject to financial protection laws ("Non-Financial Information"). Non-financial Information does not include publicly available information in government records or any data that has been deidentified, aggregated, or otherwise anonymized.
The Right to Request More Information
For Non-Financial Information, you may have the right to request more information from us including:
The Right to Request Access
For Non-Financial Information, you also may have the right to request access to your personal information.
The Right to Request Deletion
For Non-Financial Information, you may have the right to request that we delete your personal information. Please note that simply logging out or uninstalling an app does not delete your account or your personal information.
How to Exercise these Rights
To submit a request to exercise rights over your Non-Financial Information, you may contact us at:
You can always opt-out or unsubscribe from marketing emails by clicking here.
We may need to verify your identity using your personal information before we can respond to your request. If we are not able to verify your request, we will contact you for more information. If we are unable to verify your identify after a good faith attempt, we may deny the request and, if so, will explain the basis for the denial.
Designating an Authorized Agent
You may designate someone to submit requests and act on your behalf (an "Authorized Agent"). To do so, you must provide us with written permission to allow your Authorized Agent to act on your behalf.
We will acknowledge receipt of your request and advise you how long we expect it will take to respond if we are able to verify your identity. Requests for specific pieces of Personal Information will require additional information to verify your identity.
In some instances, we may not be able to honor your request. For example, we will not honor your request if we cannot verify your identity or if we cannot verify that you have the authority to make a request on behalf of another individual. Additionally, we will not honor your request where the Personal Information that we maintain about you is not subject to the CCPA’s access or deletion rights.
We will advise you in our response if we are not able to honor your request. We will not provide social security numbers, driver’s license numbers or government issued identification numbers, financial account numbers, account passwords or security questions and answers, or any specific pieces of information if the disclosure presents the possibility of unauthorized access that could result in identity theft or fraud or unreasonable risk to data or systems and network security.
We will work to process all verified requests within 45 days pursuant to the CCPA. If we need an extension for up to an additional 45 days in order to process your request, we will provide you with an explanation for the delay.
Do Not Track Requests
Third-Party Marketing and Selling
We do not provide your Non-Financial Information to third parties for their direct marketing purposes. Nor do we intend to sell your Non-Financial Information to third parties without providing you notice and an opportunity to opt out.
We will not unlawfully discriminate against you for exercising any of these rights.
Question or Concerns
Should you have any questions or concerns regarding this Disclosure, please contact us at privacy@KindLending.com.
Last Revised: July 7, 2021
Mark Russell is a 30-year veteran in the Software and Technology industry. Mark has been the primary technical driving force for multiple startup companies with complete responsibility for architecting software and technology solutions along with implementing tactical plans to bring to market. Mark has been instrumental in the building of a digital mortgage solution for one of the top mortgage lenders in the nation. He has built and maintained the wholesale origination platform to allow mortgage brokers to easily conduct business with the lender. Mark is paving the way for Kind Lending’s all new broker platform, paying keen attention to the client experience in every level of detail.